Better disclosure, better decisions
The Chant West report lists nine disclosure standards that should be introduced for all insurance offerings. They cover a range of issues from archaic industry conventions to simple non-disclosure of commissions. It points out that almost all retail funds include a commission element in their premiums, and this generally ranges from 20% to 30% of the base premium. “Most people wouldn’t even be aware that someone’s receiving this commission,” Chant says, “and the worrying thing is that the percentages have been creeping up in recent years.”
Chant West’s
nine disclosure standards are:
1. Show all premiums on the fund’s public web site
2. Show all premiums gross of tax
3. Show premiums based on current age
4. Show premiums per $1,000 of cover
5. Show premiums based on monthly payments
6. Show income protection premiums excluding stamp duty
7. Show any additional administration or policy fee alongside premium tables
8. Separate insurance premiums from adviser commissions
9. Show examples of insurance premiums in the PDS (similar to the fee example)
Chant believes that improved insurance disclosure is another step towards informed decision-making. “Many aspects of super have become more transparent in recent years, and that’s a good thing. The more people can understand and compare apples with apples, the better decisions they’ll make and the more benefit they’ll get out of their super in the long run.
“But while fees for administration and investment are now better disclosed, insurance premiums, terms and conditions are still a ‘dark art’, only understood by a select few. And, quite frankly, that’s because it has suited some in the industry for it to be that way. Insurance offerings are improving all the time, so it’s time to shed more light on both the costs and benefits of insurance.”