Introducing the Epic Retirement Tick
Helping fund members enjoy a secure and comfortable retirement is core to the purpose of Australia’s super system. To support super funds and their members to fulfil that purpose, Chant West has come together with Epic Retirement Institute to create a framework that assesses the range of services and support available to pre-retirees and retirees, establishing a benchmark for best practice for Australians.
The framework assesses a range of criteria including advice and guidance services, product range and suitability of investment options for those members preparing for retirement. The successful outcome of this assessment is an Epic Retirement Tick – powered by Chant West.
Assessment process
The Epic Retirement Tick framework assesses each fund’s offering against a set of key criteria in areas that are important to pre-retirees and retirees. Funds that meet the required standard in at least 12 out of the 18 categories are awarded the Epic Retirement Tick.
We know that super funds serve different types of members and prioritise services depending on member demographics, fund structure and investment philosophy. Our assessment approach gives funds the flexibility to lean into what’s most relevant for their members while still meeting a high standard overall.
The aim is not just to reward those funds doing well, but to improve visibility of what ‘good’ looks like so Australians can make more informed decisions about their retirement.
Assessment criteria
All super funds will be assessed under the one consistent framework annually. View the framework.
At this stage, we'll name only those funds that earn the Tick, along with a summary of the services provided by each of those funds compared with the median fund. As the program grows, we'll publish the results for all funds, but want to allow funds that don't currently make the grade the opportunity to review their retiree offering. While some funds may choose not to publish the detailed results of their classification, all assessment outcomes will be available on both Chant West’s and Epic Retirement Institute’s websites. We believe greater visibility will drive better outcomes for consumers, and in turn, the broader industry.
Promoting your certification
Super funds that earn the Tick can purchase a promotional licence enabling them to incorporate the accreditation into member communications, educational tools and other member-focused initiatives, helping to showcase their capabilities and strengths to existing and prospective members. They’ll also receive a detailed report that provides an overview of how the fund performs against each of the key criteria, which can be made available on their website and in other public forums.
Working with Epic Retirement Institute on this initiative gives the accreditation a very strong and visible profile among the end consumer, as the framework will be promoted via Bec Wilson’s many and varied consumer-facing education programs, press articles, books, podcasts and speaking engagements.
How does the Epic Retirement Tick help?
Helps fund members retire well

Help pre-retirees and retirees understand and make the most of the tailored support offered by their super fund.

Easily compare one fund's retirement offering to other funds' offerings against key criteria.

The more tailored services members can access today, the better quality retirement they'll enjoy tomorrow.
Helps super funds grow
Improve awareness of your services tailored for pre-retiree and retiree fund members.
Evolve your retirement offering to deliver more of the services and support that retirees value.

Help more Australians enjoy the comfortable and secure retirement that they deserve.
Looking for more information?
If you’re a super fund looking for more information about the accreditation framework or assessment process, please contact our team on [email protected] and we’ll be in touch as a priority.
If you're a fund member looking for more information about how the Tick can help you retire better, register your interest with Epic Retirement Institute today.
Disclaimer: ©Zenith CW Pty Ltd ABN 20 639 121 403 (Chant West), Authorised Representative of Zenith Investment Partners Pty Ltd ABN 27 103 132 672, AFSL 226872 under AFS Representative Number 1280401, 2023. This website is only intended for use by Australian residents and is subject to use in accordance with Chant West’s Terms of Use and should be read with Chant West’s Financial Services Guide. Products, reports, ratings (Information) are based on data which may be sourced from a third party and may not contain all the information required to evaluate the nominated product providers, you are responsible for obtaining further information as required. To the extent that any Information provided is advice, it is General Advice (s766B Corporations Act). Individuals should seek their own independent financial advice and consider the appropriateness of any financial product in light of their own circumstances and needs before making any investment decision. Chant West has not taken into account the objectives, financial situation or needs of any specific person who may access or use the Information provided including target markets of financial products, where applicable. It is not a specific recommendation to purchase, sell or hold any product(s) and is subject to change at any time without prior notice. Individuals should consider the appropriateness of any advice in light of their own objectives, financial situations or needs and should obtain a copy of and consider any relevant PDS or offer document before making any decision. Information is provided in good faith and is believed to be accurate, however, no representation, warranty or undertaking is provided in relation to the accuracy or completeness of the Information. Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. Except for any liability which cannot be excluded, Chant West does not accept any liability whether direct or indirect, arising from use of the Information. Past performance is not an indication of future performance. Chant West ratings and research are prepared by Chant West and are not connected in any way to research and ratings prepared by any of our related entities.